Last updated: 13-02-2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.aagrahjewels.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• Cookies – Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
• Log files – Track actions occurring on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels – Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (excluding saved credit card details), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we refer to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

By using the Site and/or purchasing from us, you agree to allow your personal information to be used as stated below:

We use the Order Information that we collect to:

• Fulfill any orders placed through the Site (including processing payments, arranging shipping, and providing invoices/order confirmations).
• Communicate with you via SMS, Email, WhatsApp, and other channels.
• Screen orders for potential risk or fraud.
• Provide you with marketing communications about our products and services.

We use the Device Information that we collect to:

• Help us screen for potential risk and fraud (e.g., your IP address).
• Improve and optimize our Site by analyzing browsing behavior and marketing effectiveness.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We use logistics partners (such as Delhivery, Blue Dart, or other shipping services) to deliver products to your doorstep.
• We use Google Analytics to understand customer interactions with the Site. You can read more here: https://www.google.com/intl/en/policies/privacy/.
• You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with legal requirements or protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details below.

Additionally, if you are a European resident, we process your information to fulfill contracts we might have with you (e.g., processing an order), or to pursue our legitimate business interests. Also, your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you request us to delete it.

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time to reflect changes in our business practices, legal requirements, or operational adjustments.

CONTACT US

For more information about our privacy practices, questions, or complaints, you can contact us at:

📧 Email: support@aagrahjewels.com
🌐 Website: https://aagrahjewels.com

We take privacy seriously and are committed to protecting your personal information.