At Aagrah Jewels, we are dedicated to providing high-quality jewelry that you’ll love. Please read our Return & Refund Policy carefully before making a purchase.

1. No Returns for Change of Mind

We do not accept returns or refunds if you change your mind or no longer want the product. Please review your order carefully before completing your purchase.

2. Damaged or Defective Products

If you receive a damaged or defective item, we are happy to assist you with a replacement or store credit. You must notify us within 1 days of receiving your order with an unboxing video.

How to Initiate a Return for a Damaged Product:

✔ Step 1: Contact Customer Support
Email us at support@aagrahjewels.com or reach out on webchat with your name, order number, and clear images of the damaged item.

✔ Step 2: Return Authorization
Our team will evaluate your request and, if applicable, provide a return authorization.

✔ Step 3: Replacement or Store Credit
Once we receive and inspect the damaged product:

If available, we will send you a replacement at no extra cost.

If the exact product is unavailable, we will issue store credit for the original purchase value.

3. Non-Returnable Items

The following items cannot be returned or refunded:
❌ Products damaged due to misuse, negligence, or improper care.
❌ Customized or personalized items.
❌ Items purchased during a sale period.
❌ Free gifts or promotional products from sales.

4. Store Credit Policy

If store credit is issued instead of a replacement, it will be valid for 3 months and can be used for future purchases on our website.

For any questions or further assistance, please contact our Customer Support Team—we're here to help!

💌 Email: support@aagrahjewels.com
🌐 Website: www.aagrahjewels.com

Thank you for choosing Aagrah Jewels! 💎✨